The number one cause of production delays and disappointing results isn't equipment or inks or the printer's skill level. It's artwork. Specifically: artwork that looks fine on a screen but was never prepared for physical printing — blurry low-resolution files, RGB color mode, fonts that weren't outlined, rasterized logos saved as JPGs a dozen times until the original quality is unrecoverable.
We've seen all of it. This guide will walk you through exactly what we need, why it matters, and what to do in the most common situations — including when you don't have the original artwork file.
The Fundamental Difference: Screen vs. Print
Computer monitors display images using light. They can display millions of colors at relatively low resolution and still look sharp — because pixels on a screen are tiny and the eye compensates. Printing works by applying physical ink to physical fabric, which is an entirely different process with different requirements. What looks perfect on your laptop at 72 PPI will often print blurry, soft-edged, and color-shifted if the file wasn't prepared specifically for print.
There are two core requirements for print-ready artwork: sufficient resolution and the correct color mode. Everything else builds on these two foundations.
Resolution: What It Means and Why It Matters
Resolution in print is measured in PPI (pixels per inch) or DPI (dots per inch) — they're used interchangeably in most contexts. Screen resolution is typically 72–96 PPI. Print resolution needs to be at least 300 PPI at the actual print size. That second part — at the actual print size — is critical and where most people go wrong.
An image that's 300 PPI at 2 inches wide is only 150 PPI if you scale it to 4 inches wide. Scaling a raster image up reduces its effective resolution proportionally. This is why a logo that looks sharp on a business card can print blurry on a shirt — not because anything changed with the file, but because the print size is larger than the file was designed for.
The quick test:
Open your image in any photo editor. Look at the file dimensions in pixels and the current DPI setting. Divide the pixel width by 300 — the result is the maximum print width in inches where you'll get acceptable results. Example: a 1200px wide image at 300 DPI prints cleanly at up to 4 inches wide. At 10 inches wide, that same image is effectively only 120 DPI — which will print visibly soft.
Vector files don't have this problemSVG, AI, and EPS files are mathematical descriptions of shapes and lines — they have no fixed resolution and can be scaled to any size without any quality loss. A vector logo designed at 1 inch wide will print identically at 12 inches wide. If you have access to a vector version of your artwork, always use it.
File Formats Explained
Vector formats (preferred for logos and text):
- AI (Adobe Illustrator): The industry standard for print-ready vector artwork. If your designer gave you this, use it.
- EPS (Encapsulated PostScript): The legacy standard — still widely supported and perfectly suitable for print.
- SVG (Scalable Vector Graphics): A web-native vector format that works well for print when properly exported.
- PDF: PDFs can contain vector data if saved correctly from Illustrator or InDesign. A PDF exported from Word or a web browser typically contains rasterized images — confirm the source before relying on PDF quality.
Raster formats (acceptable with conditions):
- PNG: The best raster option for apparel printing. Supports transparency (important for designs that need to sit on any background color). No compression artifacts. Use 300 DPI at intended print size.
- PSD (Photoshop): Acceptable and often preferred — we can work with layered Photoshop files and make color adjustments if needed.
- TIFF: High-quality raster format with no lossy compression. Works well for photographic designs.
- JPG: Use only as a last resort. JPG uses lossy compression that degrades quality every time the file is saved, and it doesn't support transparency. A high-quality original JPG is acceptable, but anything that's been saved multiple times or downloaded from the internet will likely have visible compression artifacts.
Color Mode: RGB vs. CMYK
Monitors use RGB (Red, Green, Blue) — three colored lights combined to create millions of colors. Print uses CMYK (Cyan, Magenta, Yellow, Black) — four inks layered to approximate colors. The problem: some colors that exist in RGB simply can't be reproduced in CMYK or with screen print inks. Neon colors, very bright blues and greens, and certain purples are particularly common culprits.
If your artwork was designed in RGB and you're expecting an exact color match, you may be disappointed. We convert artwork to the appropriate color space for production, but some colors shift in the process. The safest way to ensure color accuracy is to provide your artwork in CMYK or, even better, provide Pantone color references (PMS codes) for any colors where exact matching is critical.
For screen printing specifically:
Each color in your design is printed with a separate ink, mixed to match a specific Pantone or custom color. If color accuracy is critical — your brand has a very specific red, or the navy has to match your existing uniform — tell us the Pantone code. We'll mix to match it.
For DTF specifically:
DTF prints in CMYK just like inkjet photo printing. Colors are generally vibrant and accurate but can't achieve the ink-specific color matching of screen printing. For photographic and gradient artwork, DTF color reproduction is excellent. For critical Pantone matching, screen printing is more reliable.
Exporting from Common Tools
Adobe Illustrator:
- Outline all fonts (Type → Create Outlines) so we don't need your specific fonts installed
- Embed any linked images rather than leaving them external
- Export as AI, EPS, or PDF (Illustrator PDF, not Press Quality unless you know the difference)
- Color mode: CMYK if possible
Canva:
- Download as PNG at the highest resolution available (use Print Bleed option if available)
- Confirm dimensions at 300 DPI for your intended print size
- Canva exports in RGB — note that colors may shift slightly in print
- Canva's free version can't export as SVG; if you have Pro, export SVG for the cleanest result
Photoshop:
- Work at 300 DPI at the actual print size from the beginning — don't resize up at the end
- Export as PNG (File → Export → Export As → PNG) to preserve transparency
- Convert to CMYK before exporting if color accuracy is important
What to Do When You Don't Have the Original File
This is extremely common — especially with older logos, inherited branding, or artwork that was only ever used digitally. Options in order of preference:
- Ask your original designer for the source file. If someone was paid to design your logo, the source file usually exists. Most designers will provide it on request.
- Check if a vector version exists somewhere. Sometimes a higher-quality version is buried in a letterhead template, a sign file, or an older email attachment.
- We can redraw it. Our in-house design team can vectorize and redraw most logos from a reference image. Simple logos are typically $45–$75. Complex illustrations take longer and are quoted individually. The resulting vector file is yours to keep.
- We can attempt to upscale. For simple, high-contrast images, AI-based upscaling can sometimes produce acceptable print results. We'll tell you honestly whether your file can work before we print anything.
Send us what you haveDon't wait until you have the 'perfect' file to submit an order. Send us what you have and we'll tell you immediately whether it works, what adjustments are needed, or what it would cost to fix. We'd rather identify an artwork issue during proof review than have you delay ordering because you're not sure if your file is good enough.
Quick Reference: What Makes a Print-Ready File
- Vector format (AI, EPS, SVG) — or
- PNG or TIFF at 300 DPI at the intended print size
- All fonts outlined (for vector files)
- CMYK color mode (or Pantone references for exact color matching)
- Transparent background if the design needs to sit on a colored garment
- Named layers if sending a PSD with multiple elements
- No hidden or locked layers containing artwork elements
Ready to get your artwork into production?
Submit your order form and attach your best available file. We'll review it before anything gets printed and let you know if adjustments are needed.
Start your order →